Returns & Exchanges

At Shapeshifters, we want you to love your silhouette, which is why we offer a 30-day window for returns and exchanges on all items in original, unworn condition. Our streamlined process ensures that finding your perfect fit is as seamless as our signature fabrics.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the portal process to ensure tracked delivery to our warehouse.

• 3.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.